Last updated: 14 November 2026 · Sumeria Health Ltd, company no. 15767924, registered in England and Wales

1. About these terms

These Terms of Use govern your use of the Sumeria Health website, including browsing our catalogue, opening a trade account, sending order requests and submitting enquiries. "We", "us" and "our" mean Sumeria Health Ltd. By using this website you agree to these terms. If you do not agree, please do not use the website.

2. Trade use only

This website is intended for pharmacies, healthcare organisations and other businesses in the United Kingdom. Trade accounts are provided to businesses only. By opening an account you confirm that you are acting on behalf of a business and that the information you provide, including any GPhC premises number, is accurate. We may verify your details and may decline, suspend or close an account at our discretion.

3. Your account

You are responsible for keeping your login details confidential and for all activity under your account. Tell us promptly if you believe your account has been used without your permission.

4. Prices and product information

Prices shown to signed-in account holders are trade prices in pounds sterling, per pack, excluding VAT, which is charged at the applicable rate. We take care to describe products accurately, but images may represent a product family and specifications, pack formats and availability may change. Product specifications are confirmed when we accept your order. Errors in pricing or descriptions may be corrected at any time.

5. Orders

An order request sent through this website is an offer to buy. A contract is formed only when we confirm acceptance of your order in writing, including delivery and payment terms. We may decline an order for any reason, including stock availability or pricing errors. Extra discounts, where offered, are agreed directly with you.

6. Software and digital health services

Information on our software pages describes services we can provide. Any software project is subject to a separate written proposal and agreement setting out scope, fees, timescales and responsibilities.

7. Acceptable use

You must not misuse the website, including by attempting unauthorised access, introducing malicious code, scraping content or prices, or submitting false information. Do not submit patient-identifiable information through our website forms.

8. Intellectual property

The website, its design, text and our logo belong to Sumeria Health Ltd or our licensors. Third-party product names and trade marks belong to their respective owners and are used only to identify the products we supply. You may view and print pages for your own business use.

9. Liability

The website is provided on an "as is" basis. To the extent permitted by law, we are not liable for any indirect or consequential loss, or loss of profit, arising from your use of the website. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited by law. Our liability for products supplied is set out in the terms that apply to your accepted order.

10. Links

Links to other websites are provided for convenience. We are not responsible for their content.

11. Changes

We may update these terms from time to time. The version published on this page applies from its "last updated" date.

12. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. Contact

Sumeria Health Ltd · mohammed.albadri@sumeriahealth.co.uk · +44 7460 752696

Last updated: 14 November 2026 · Prepared under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

1. Who we are

Sumeria Health Ltd (company no. 15767924, registered in England and Wales) is the data controller for personal data collected through this website. Contact us about data protection at mohammed.albadri@sumeriahealth.co.uk or +44 7460 752696.

2. The information we collect

• Account details: pharmacy name, GPhC premises number, contact name, email, phone and postcode.
• Order information: products, quantities and order history.
• Enquiries and software requirements: the details you give us through our forms, emails or calls.
• Technical information: information your browser stores to keep you signed in and remember your basket.

We do not ask for, and you should not send, patient-identifiable or health information about patients through this website.

3. How we use it and our lawful bases

• To provide your account, process order requests and deliver products: performance of a contract, or steps before entering one.
• To respond to enquiries and scope software projects: legitimate interests in running and growing our business, or steps before a contract.
• To verify that accounts belong to genuine pharmacies and businesses: legitimate interests.
• To keep records for accounting and tax: legal obligation.
• To send you marketing about our products and services: only where you have agreed or where the law allows for business contacts, and you can opt out at any time.

4. Who we share it with

We share personal data only where necessary: with suppliers and couriers to fulfil orders, with IT, hosting and email providers who process data on our behalf, with professional advisers, and where required by law. We do not sell personal data.

5. International transfers

If a service provider processes data outside the UK, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual clauses.

6. How long we keep it

We keep account and order records for as long as your account is active and for up to six years afterwards for legal and accounting purposes. Enquiries that do not lead to an account or project are kept for up to two years.

7. Your rights

You have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, to data portability, and to withdraw consent where we rely on consent. To use these rights, contact us using the details above. We will respond within one month.

8. Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

9. Cookies and browser storage

This website uses essential browser storage to keep you signed in and remember your basket. It does not use advertising cookies.

10. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.

Last updated: 14 November 2026 · Applies to information shared with Sumeria Health Ltd through enquiries, software requirements, discovery calls and proposals

1. Purpose

Pharmacies often share sensitive business information when discussing supplies or software with us. This agreement sets out how Sumeria Health Ltd ("we") will protect that information. It applies automatically when you share Confidential Information with us for the Purpose described below.

2. Confidential Information

"Confidential Information" means any non-public information you share with us, in any form, about your business, including workflows, systems, purchasing and pricing data, volumes, suppliers, staffing, plans and software requirements. It does not include information that is or becomes public through no fault of ours, that we already lawfully held, that we receive lawfully from a third party without restriction, or that we develop independently.

3. Purpose

We will use your Confidential Information only to respond to your enquiry, scope and quote for a project, and deliver products or services you ask us to provide (the "Purpose").

4. Our commitments

• We will keep your Confidential Information secure and confidential and will not disclose it to anyone except our staff, contractors and advisers who need it for the Purpose and who are bound by equivalent obligations of confidentiality.
• We will not use it to compete with you or for any purpose other than the Purpose.
• We will protect it with at least the same care we use for our own confidential information, and no less than reasonable care.
• On your written request, we will return or securely delete your Confidential Information, except where we must keep it by law.

5. Required disclosure

If we are required by law, regulation or a court to disclose Confidential Information, we will, where lawful, tell you promptly and disclose only what is required.

6. Patient data

Please do not share patient-identifiable information at the enquiry or scoping stage. Where a project needs us to process patient data, we will put a written data processing agreement in place first, as required by UK GDPR.

7. Duration

These obligations continue for five years from the date you last shared Confidential Information with us, and indefinitely for any trade secrets.

8. Formal agreement

If you need a signed mutual non-disclosure agreement before sharing information, contact us and we will provide one.

9. Governing law

This agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.